← Back to Portfolio
1/5
01 / 05

Why Hire Iyahannah?

The Enterprise Technology Candidate Brief

AI Builder · Technical Leader · Secret Clearance Holder

Implementation MgmtCustomer PMCS OperationsProgram Mgmt
02 / 05

📊 Impact by the Numbers

Real outcomes from enterprise engagements at Oracle, Akamai, Broward County, Merck, and the U.S. Army:

0
Years Enterprise Experience
Army → Oracle
0
Compliance Controls
ISO/NIST/FedRAMP/SOC2
0
SLA Adherence
Oracle / JPMC
0
User Adoption
Broward County
0
Ad-Hoc Request Reduction
Akamai / Dashboards
0
Cost Savings
U.S. Army
03 / 05

💎 Five Reasons to Hire Me

1

Enterprise Customer Delivery

At Oracle, I owned JPMorgan Chase (Fortune 10) across nine Fusion HCM Cloud areas through Redwood migration. Built the Service Value Review cadence that kept 25+ frontline-to-C-suite stakeholders aligned — 95%+ SLA on 130+ concurrent Service Requests.

JPMorgan Chase130+ SRsSVR Governance95%+ SLA
2

Multi-Program Governance

At Akamai, four concurrent InfoSec programs across 30–50+ stakeholders. Tracked 265 compliance controls, cut ad-hoc status requests ~40% with executive dashboards, and lifted quarterly on-time completion 25–30% via a single Action Item Tracker consolidating 100+ items per cycle.

4 Programs265 ControlsExec Dashboards30-50+ Stakeholders
3

Full-Lifecycle SaaS Implementation

Led Bonfire B Pro from discovery to hypercare across 20+ Broward County departments. 100% adoption in three months — on the back of structured onboarding, disciplined change management, and clean SOW execution.

100% AdoptionFull LifecycleChange Management
4

AI as an Operating Layer

Fluent in Claude, Copilot, Salesforce Einstein, and ChatGPT — and I use them for the work that actually ships. Executive summaries, PMO reporting, and CS documentation all move faster on my desk. This entire portfolio — including the auto-syncing job tracker — was built with AI.

Claude AICopilotSF EinsteinAI Builder
5

Mission-Ready Discipline & Active Clearance

U.S. Army Staff Sergeant — direct leadership of teams of 7–10 soldiers, with 300+ personnel led across active duty. Ran a $2B+ property book at 100% accountability. Lean Six Sigma Green Belt: $1.5M in cost savings delivered. Active U.S. Secret Clearance.

$2B+ ManagedSecret ClearanceLean Six Sigma Green Belt
04 / 05

🎯 What I Bring to Your Team

"I don't just manage programs — I build the systems that scale customer-facing teams. I use AI to accelerate delivery, design dashboards that eliminate noise, and build playbooks that turn every customer into a champion."
Strategy & Execution Implementation Lifecycle Management, Customer Program Governance, CS Ops Strategy & Process Design, Program Management & Audit Readiness, AI-Driven Workflow Architecture, Change Management at Scale, Executive Stakeholder Engagement (C-Suite/VP), NRR & Churn Analysis
Tools & Platforms Salesforce (Admin + AI Specialist), Oracle Cloud HCM, Gainsight, Totango, ServiceNow GRC, SAP Ariba, Jira, Confluence, Workfront, Power BI, Tableau, Smartsheet, Claude (Anthropic), Microsoft Copilot, Salesforce Einstein, ChatGPT
05 / 05

🚀 Let's Build Something Together

I'm seeking an enterprise technology role where I can drive implementation management, customer program governance, CS operations design, and program leadership with AI-powered execution. Let's connect.