The Career.

The newest chapter. Post-sale delivery of AI and agentic solution engagements for enterprise customers — owning executive alignment, cross-functional delivery, and expectation management where the SOW is still being defined and the methodology is being written as we go. The artifacts that landed this role are documented on the Work page.

Owned end-to-end engagement for JPMorgan Chase (Fortune 10) across the full Oracle Fusion HCM Cloud platform through Redwood UI migration. Sustained 95%+ SLA on 130+ concurrent Service Requests across nine product areas. Architected the Service Value Review governance cadence spanning 25+ stakeholders — ran it as a decision-making forum, not a status readout.

Primary operational liaison for Akamai\'s InfoSec portfolio across 30–50+ stakeholders. Managed four concurrent security programs on-time against compliance commitments. Tracked 265 compliance control narratives (82% complete by Q3). Designed dashboards reducing ad-hoc requests ~40%. IAT wraparound — fingers in everything, driver of only what mattered.

Full procurement lifecycle inside a nationally accredited Purchasing Division serving 60+ County agencies. Owned end-to-end Bonfire B Pro SaaS deployment across 20+ departments — 100% on-time milestones, 100% adoption in three months, and 30% operational efficiency improvement. Not luck — a playbook.

Primary internal customer liaison for enterprise system deployments across global procurement. Improved cycle times by 20%, approval times by 25%. Built Power BI dashboards translating complex financial data into decisions stakeholders could act on — not more numbers.

Staff Sergeant (SSG / E-6, NCO), direct people leader of teams of 7–10 soldiers. Managed a $2B+ property book at 100% accountability. Applied Lean Six Sigma to deliver $1.5M in cost savings. Active U.S. Secret Clearance. Mission first, receipts on hand — the foundation for everything that followed.